Contact Us

Last Updated: August 2026

We’re Here to Help
Questions about baby bedding, plush toys, or infant bath accessories? Submit your inquiry. Our Kansas-based support team will handle it.

Contact Information

Customer Service Hours
Monday–Friday: 9:00 AM – 6:00 PM Central Time (CT)
Saturday, Sunday & U.S. Federal Holidays: Closed

Response Time
We reply to all messages within 1–2 business days.
Weekend or holiday messages go out the next business day.

For Faster Assistance
Include these items when you contact us:

• Order number (if available)

• Checkout email

• Brief summary of your issue

• Photos or screenshots for damaged baby goods

What to Expect

• Order questions: We check status and tracking.

• Product questions: We provide specs, dimensions, and stock info for baby bedding, plush toys, and bath accessories.

• Return requests: We issue return authorization after review.

• Feedback: We record your input.

In-house team note: Real staff review every ticket. No automated loops. If we make an error, we fix it within 1–2 business days after you provide evidence.

Important: Full business name, address, phone, email, and policy links appear in the site footer on every page.