FAQ
Last Updated: August 2026
Note: For shipping, return, refund, or payment rules, see our policy pages: Shipping Policy | Refund Policy | Payment Policy
Q: Are plush toys safe for infants?
A: Each product page lists materials, age guidance, and care instructions. Review before buying.
Q: Can baby bedding be machine-washed?
A: Care instructions are on every product page. Follow fabric-care guidance.
Q: Do crib bedding sets fit standard U.S. cribs?
A: Dimensions are on each product page. Verify crib size before ordering.
Q: Are bath toys suitable for water submersion?
A: Check the product page for material and usage notes.
Q: Can I modify order quantity after checkout?
A: Only before packing starts. Contact support immediately. After packing, no changes.
Q: Where are dimension specs?
A: Every product page has a spec table. Contact us for more measurements.
Q: Why do colors look different from photos?
A: Monitor settings cause minor shifts. Product images are for reference.
Q: How do I report a damaged item?
A: See our Refund Policy page.
Q: What is the delivery timeline?
A: See our Shipping Policy page.
Q: How do I start a return?
A: See our Refund Policy page.
Q: What payment methods do you accept?
A: See our Payment Policy page.
Q: When is customer service available?
A: Monday–Friday, 9 AM–6 PM Central Time. Closed weekends and holidays. Replies within 1–2 business days.
Q: Do you have a physical store?
A: No. We are online only. Our mailing address is administrative only.